This page offers an excellent primer on Passive Solar Design. The concepts can easily be incorporated into most new and existing buildings, residential, commercial, industrial and mixed uses. Check it out!
This Excellent Study, conducted in 2011 by Knoll, Inc. (www.knoll.com) with help from Ratekin Consulting (Joel Ratekin is a leader in Distributed Work) can be viewed and downloaded here –> Link to Knoll Distributed Work Study
Over the past 10 years Distributed Work is finally catching on at most companies, even in Silicon Valley where cube farms have been the norm for at least a generation. Distributed Work was formerally called, “Alternative Work” design / place or System (AWS). But Distributed Work is no longer considered an alternative workplace design: it has become mainstream, hence the need to change the term.
The reasons for this change are due primarily because employees are working in an increasingly social, mobile, and collaborative fashion. The conventional, boilerplate office programs and spaces that most of us are familiar with (one size fits all, cube farm or the dreaded dark, narrow hallways when housing everyone in enclosed “private” offices (think IBM in the 1960s)) were never intended to support the complexity and unpredictability of these new work patterns.
This new workstyle is often referred to as “distributed work”—a combination of:
- heads down “Focus” work (for more information, see my prior article here–> Focus Space – It’s What You Need)
- Formal Collaboration of varying duration
- Informal Collaboration of varying duration
- Social Interaction that occurs in a wide variety of settings within the building, campus or other locations.
The diagram above is from the 2011 Knoll Distributed Work study (Figure 4)
In addition to providing physical spaces to match these four main types of work, work policies, technology and communications networks all play important roles in facilitating Distributed Work. Employees are embracing the new levels of personal freedom in the rich, diverse work spaces that are explicitly designed to support Distributed Work.
Now that we know that a well designed and supported Distributed Work environment improves organizational collaboration and employees embrace it, how do we as space and occupancy planners measure it? Unlike traditional design, one workstation (or seat) is assigned to one employee or contractor, where it is quite easy to measure Occupancy (don’t confuse this with Utilization!), we need new metrics and methodolgy to measure or benchmark Distributed Work. Working with the best space and occupancy planners in the San Francisco Bay Area, I envsion that via “Lateral Learning” the Bay Area Space Planners User group will set the new standard for space benchmarking, needed in today’s new workplace.
A visual summary of the Knoll Research papater on Implementing Integrated Work to Create a Dynamic Workplace. The top / main diagram shows the four primary types of spaces that should be present in a well designed Integrated Workplace: Focus Space, Share Space, Team Space and Social Space.
I wrote about the importance of Focus Space in 2013 – one size (or type) does not fit all. I think of Shared spaces as labs and Team spaces as conference or meting spaces. Social Space is the one that usually gets overlooked or cut in the project budget, but in my experience, can add value beyond the workplace and greatly increase employee satisfaction. I experienced this in 2015 while on assignment at Google X and was able to meet Sergey Brin at a Social Space.
Here is a nice article from Forbes that describes the positive changes that are going on in the workplace. Finally, work places are being designed for people, not machines. While technology organizations (think data centers and R&D labs) will always be designed with equipment in mind first, at least companies and other leading organizations now understand that you need to design space for people to attract and retain talent, improve collaboration and productivity.
Click on link below for full article:
There are many benefits to Integrated Workplace Management Systems (IWMS). Here are my top picks:
- Streamline Processes and Optimize Resources
In every organization there are a lot of processes that help individuals to optimize their contribution to the primary process of the organizations, usually to make sales profitability. While Real Estate & Facilities Management (REFM) professionals rarely are tasked with sales primary processes, their processes can have a large impact on profitability, usually by controlling costs. Integrated Workplace Management Systems can easily help you to streamline those processes to save time, reduce cycle times for work requests and eliminate waste, thereby lowering operating expenses.
- Optimize Space Utilization & Occupancy
Real Estate costs account for 10%-25% of an organization’s cost base. As cost reduction programs have made it to C-level, organizations need to have an accurate and timely view of their real estate portfolio to ensure that both current and future organizational space demands are aligned with their supply. Facility maintenance and operations costs are largely derived from the amount and type of space in its portfolio. Therefore organizations need to optimize space utilization and not serve extra space or under-used spaces. IWMS helps you to quickly identify space vacancies or under-utilized areas of your portfolio, which can be used to improve your REFM metrics and the organization’s bottom line.
- Monitor Performance to Optimize Resources and Organizational Flexibility
Matching service demand and delivery is extremely important for every organization. You need to be able to monitor both in-house and service provider performance to ensure that you have appropriate resources to support the organization’s goals. In addition, you need accurate, timely data to ensure that the Service Level Agreements (SLA’s) negotiated with your outsourced partners are aligned with performance. Through custom, easy to generate Dashboards and advanced reporting functionality, today’s IWMS empowers your organization to effectively manage service delivery quickly and accurately.
Organizations that haven’t outsourced their service delivery will benefit from the resource planning and allocation functionality that most IWMS systems provide. Team leaders can easily schedule tasks to available resources and effectively plan their workload. What’s more, resource allocation in IWMS can enable allocating tasks only to appropriate resources and help identify gaps to justify additional resources and training development plans for staff.
Lastly, some REFM tasks can be automated by an IWMS. The system reduces the required human interaction and thus, reduces the staffing requirements. REFM organizations can do more with less. This is especially helpful during ramp-up and expansion where a 25% increase in productivity could be achieved via IWMN instead of hiring another staff member. Indeed, expected productivity gains should be a key part of any justification or ROI analysis for IWMS implementation.
- Minimize Human Errors
Humans make a lot of mistakes. About 80% of all Facility Management and Real Estate processes can be standardized and automated. Standardization and automation of processes in an IWMS ensures a reduction in human errors. Fewer errors also mean faster cycle times, higher customer satisfaction, reduction of redundant work and fewer costs involved with error recovery which has a direct impact on the bottom line.
- Enforce Organizational Policy
Every IWMS can enforce organizational policies. By enforcing policy adherence, you ensure that people actually comply with your business goals and regulations instead of only considering them as guidelines.
- Never Lose Your Data or Waste Time Finding It
IWMS is a central location for all you REFM data. Better yet, the best IWMS systems are SaaS, Software as a Service, meaning that it’s in The Cloud, available whenever and wherever you have internet access. It gets better: because the software and data reside off-site at professional Cloud Providers, you never need to get I.T. approval for hardware, software, updates or changes. You control your destiny, not I.T.
Epicus Group Joins iOffice’s Global Channel Partner Program
HOUSTON, TX–(Marketwired – Oct 5, 2015) – iOffice, the only people-driven integrated workplace management solution (IWMS), today announced the domestic and international growth of its Channel Partner Program. “Through iOffice, we have increased our competitiveness and clients that use iOffice have increased their space utilization and achieved better control over the workflow of work orders,” said Peter Mellin, SVP Service Operations, Sodexo Nordics. “The collaboration between our company and iOffice works great, and we’ve even been able to include our own features like e-commerce and Innovate.“
The iOffice Channel Partner Program serves resellers, implementation partners and service providers who are trusted advisors to their clients seeking innovative IWMS solutions. iOffice Channel Partner Manager Rich Peacock said, “The global growth of our channel partner program is a direct reflection of how easy it is to sell, deploy and use iOffice’s SaaS technology. Clients love the intuitive user interface, mobile apps, and the low barriers to entry, and resellers appreciate our highly incentivized, straightforward program that’s dedicated to our partners’ long-term success.”
What this means to you is that you now have a local iOffice implementation partner to support your Integrated Work Management System (IWMS) needs for:
- Space Management – visualize floor plans on-line, in real-time from any device to understand space utilization and easily plan for future needs
- Employee Data – Oracle, SAP and other HR systems can be integrated with iOffice to ensure seamless and timely data updates
- Service (Work Order) Request – submit, update & manage facility service requests, such as repair notifications, equipment installations, and general maintenance activities from desktop and mobile devices
- Move Management – seamlessly coordinate employee and asset moves, adds or changes with minimal disruption
- Asset Management – track location, contract terms and on-going maintenance of tangible assets in real time
- Updates via Mobile Devices
About Epicus Group
Headquartered in the Bay Area and serving Northern California, EPICUS GROUP is a professional services firm that plans, designs and manages highly complex facilities and projects. Our team provides “Integrated Project Delivery” by leveraging our internal staff of Project Managers, Construction Managers, Engineers, Architectural Designers, Facilities and EH&S professionals.
Visit www.epicusgroup.com and connect with us on LinkedIn
iOffice is the leading workforce-centric IWMS software and the only 100% SaaS platform designed for facilities management leaders. iOffice equips C-suite executives, strategic planners and facilities managers with the real-time data and communications tools they need to plan effectively for the future of their workforce and workspace. With ten, open and customizable modules, iOffice was built to be agile and robust, requiring minimal training to accomplish any task. Founded in 2000, iOffice supports more than 2.1M users in 1,500 fast moving companies including BMC, Under Armour, Big Fish Games, Zillow, Adobe, McKesson, Hess, Dynegy, Vertex Pharmaceuticals, SPX and more.